Politique de remboursement

REFUND & RETURNS POLICY

At Forged North, we stand behind the quality of every piece we make. If something isn't right, we'll make it right.

Returns We accept returns within 14 days of delivery for items that are unworn, unwashed, and in original condition with tags attached. Because our products are print-on-demand and made to order, we are unable to accept returns for buyer's remorse or sizing issues — please refer to the size guide on each product page before ordering.

Defective or Damaged Items If your item arrives defective, damaged, or incorrectly printed, contact us within 7 days of delivery at [your email] with a photo of the issue. We will arrange a replacement or full refund at no cost to you.

Wrong Size We encourage all customers to size up, as noted on our product pages. If you receive the wrong size due to a fulfillment error, we will replace it. We are unable to exchange for a different size chosen at checkout.

Order Cancellations Orders can be cancelled within 24 hours of purchase. After that, production has begun and cancellations are not possible.

Refund Processing Approved refunds are processed to the original payment method within 5–10 business days.

Contact Us For any issues, reach us at [customerservice@forged-north.ca]— we'll respond within 1–2 business days.