Shipping policy
Shipping Policy
At Forged North, every order is prepared with care. Please review the information below before placing your order.
Order Processing
Orders are typically processed within 2–5 business days. Processing may take longer during holidays, product launches, promotions, or periods of high demand.
Shipping Rates
Shipping costs are calculated at checkout based on the destination, package size, and selected shipping method.
Tracking
When tracking is available, you will receive a shipping confirmation email containing your tracking information. Please allow up to 48 hours for tracking updates to appear.
Incorrect Addresses
Customers are responsible for providing a complete and accurate shipping address. If you notice an error, contact us as soon as possible. Once an order has shipped, we cannot guarantee that the address can be changed or the package recovered.
Additional shipping charges may apply if an order must be resent because of an incorrect or incomplete address.
Lost, Delayed or Damaged Orders
Forged North is not responsible for carrier delays or packages marked as delivered. If your package is delayed, lost, or damaged in transit, please contact us so we can assist with the carrier’s claim process.
For damaged items, please include your order number and clear photographs of the product and packaging.
International Orders
International customers are responsible for any customs duties, taxes, brokerage fees, or import charges imposed by their country. These fees are not included in the product price or shipping cost.
Contact Us
For questions about your shipment, contact us at owenpolan@gmail.com and include your order number.